Privacy
The General Data Protection Regulation (GDPR) protects personal data which is held and processed by companies on an individual’s behalf.
This notice explains Boyce Thornton Chartered Surveyors and Boyce Thornton Building & Party Wall Surveyors position in relation to the use of personal data of visitors to our website. Boyce Thornton Chartered Surveyors and Boyce Thornton Building & Party Wall Surveyors are compliant with GDPR and will be open and transparent when processing and using private and confidential information.
Boyce Thornton Chartered Surveyors and Boyce Thornton Building & Party Wall Surveyors will only hold data for the following reasons:
- Where we provide services to clients, we will ensure any personal data is processed lawfully, transparently and for a specific purpose. Once that purpose is fulfilled and the data is no longer required it will be deleted. We will hold data for corporate compliance purposes for a maximum period of 10 years.
- Where we have not undertaken works on behalf of a data subject but the data subject has opted in to receiving marketing communications, operation communications and feedback requests, we will retain personal data for 3 years.
Information Collection & Use
Boyce Thornton Chartered Surveyors and Boyce Thornton Building & Party Wall Surveyors collect personal information from our ‘contact us’ website page which can include names, telephone numbers, email addresses and any other information voluntarily provided by the user.
Boyce Thornton Chartered Surveyors and Boyce Thornton Building & Party Wall Surveyors are the owners of the information collected from this site which will be held on secure servers. We will not sell, share or rent this information to others.
We may use the contact information we hold from time to time to communicate promotional information relating to our company and services which we believe may be of interest to you.
Users are required to opt-in to receiving such information upon submitting their personal information. Should users decide they no longer wish to receive such information they should contact admin@bt-cs.co.uk to unsubscribe.
Security
We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online.
Cookies & Website Tracking
We do not use cookies to collect personal identifying information. Cookies on this website are used to enhance the user experience and/or for the operation of some features of the website. If you would prefer not to allow the use of cookies you can amend your browser settings to either warn you when you are receiving a cookie or automatically reject them. If you do this you may find that some areas of the website do not function as intended.
We utilise IP addresses and google analytics to administer the site, track user’s movements and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We do not transfer your personal data outside the European Economic Area (EEA).
Access to Your Information and Correction
Boyce Thornton Chartered Surveyors and Boyce Thornton Building & Party Wall Surveyors acknowledge individuals’ rights under GDPR including the right to access any personal information held on our systems or in our files upon their request, or to delete or amend this information if it is proven to be inaccurate, excessive or out of date. We recognise that individuals have a right to make a request in writing to obtain a copy of, amend or delete the personal information we hold. These requests should be made in writing for the attention of the Data Protection Officer to: admin@bt-cs.co.uk
Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.